Just installed upgrade to 5.3.2 and it crashes

rhgoldman
rhgoldman
Community Member
in Mac

I just did the upgrade to 5.3.2 and now it won't open. How do I get it to work and get my passwords back?

Comments

  • danco
    danco
    Volunteer Moderator

    First thing to try is the following.

    Delete 1PW (just the app, don't use an app cleaner, as that may delete the data). Empty the trash. Reboot. Download 1PW again from wherever you got it (App Store or Agile).

  • rhgoldman
    rhgoldman
    Community Member

    That worked..thanks!

  • Drew_AG
    Drew_AG
    1Password Alumni

    That's great news @rhgoldman, I'm happy to hear that took care of the problem! Thanks for letting us know. If you need anything else, we're always glad to help. :)

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