Blank page when trying to set up initial sync from dropbox to iPhone

jd3987
jd3987
Community Member

I am setting up a new iphone (4GS iOS 8.3) and trying to get the 1password App populated with the data stored on my iMac (Late 2014 - OS X Yosemite 10.10.3) from 1password 5.3. (530029) (Mac App Store).

This is what I have done in the 1password App -
1. Click on 'I've used 1Password before'
2. Click on 'Sync with dropbox'
3. 1password would like access to the files and folders in your dropbox
Click 'Allow'
-> goes to blank page

Exiting and trying a second time, the 'sync with dropbox' page shows my name and a summary of how much space I have used on dropbox,
but clicking on this goes to a blank page again!

The dropbox App on the iphone shows it has a 1Password.agilekeychain and settings files.
I upgraded my 1password to v5.3 on the Mac about 1 week ago.
On my previous 4GS iPhone it was all working o.k. (the iOS was an older version).

Thanks for any suggestions

Comments

  • Hi @jd3987,

    I see where you mentioned which version of 1Password for Mac you have, but didn't see any mention of which version of 1Password for iOS you have. Could you please let me know?

    Thanks.

    Ben

  • jd3987
    jd3987
    Community Member

    I have just checked and saw that there was an update to 1Password for iOS . I have installed this now and it is working now.
    Thank you!

  • Perfect. Thanks for letting us know! Glad to hear the update resolved the issue. :)

This discussion has been closed.