One Password Vanishes! Help!

VegasBob
VegasBob
Community Member
in Mac

I'm running Yosemite 10.10.3.
I believe I had the latest version of One Password.

First the Icon for One Password on the dock vanished. So I went into the applications folder and the One Password app had vanished too.

The Mini One Password was still in the Menu bar yesterday so I used that to open the program. Everything was there working fine.
This morning the Mini Password icon has vanished!

I went to Dropbox and managed to open the App. But it's 1Password Anywhere, not the app. It's still working but this is starting to freak me out.

So I need help in restoring things the way they should be. What course of action should I take. I can't afford to lose the data!

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @VegasBob,

    The support files for 1Password, which include your vault are quite separate from the actual application. So all you will probably have to do is download the application again and start from where you left off. As long as the application finds the user data it will use it.

    Have you checked your Trash for the 1Password application? that would be one reason why 1Password mini remained accessible until I suspect a reboot. If it's there restoring it to /Applications/ would be enough, if it isn't then all you need to do is download it from the same place that you purchased it.

    If you have any troubles at all please do let us know.

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