1PW 4.4.3 and OS 10.8.6 not syncing in icloud and i dont want to upgrade my OS... HELP
my 1password is not syncing with one of my latops.... which is running on OS 10..6... using 1PW version 1Password 4 Version 4.4.3 (443000)
i dont want to upgrade my OS on this laptop for many reasons but need to get 1PW working
i cannot even seem to restore a backup from the other laptop but i dont want to have to keep doing that to run this laptop
pls advise what i can do...
Comments
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Hi @SJTV,
I'm sorry you're having trouble syncing and/or restoring 1Password from a backup!
It sounds like you are trying to use iCloud sync with 1Password on multiple Macs, and at least one of your Macs has OS X 10.8.6 and 1Password 4.4.3. To help figure out why iCloud sync isn't working, we'll need to know some more details about your setup:
- How many Macs are you trying to sync with 1Password?
- What version of OS X is on each Mac?
- What version of 1Password is on each Mac?
- Aside from your Macs, what other devices/computers are you syncing with 1Password (if any)?
- What version of 1Password are you using on the other devices/computers (if any)?
- Is iCloud sync still set up in the sync settings of 1Password on each Mac?
- What device/computer has your most up-to-date 1Password information?
- Do you receive any error messages? If so, what do they say?
- Are you using any Macs with OS X 10.10 (Yosemite) or iOS devices with iOS 8? If so, did you enable iCloud Drive on them? (If you haven't previously enabled iCloud Drive, do not do that now.)
If you're having trouble restoring a backup, please let us know details about exactly what you tried, and what happened when you tried that. Looking forward to hearing from you, thanks!
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thankyou! i am actually now chatting via email with your support team... when we find the issue i will aim to report back. :)
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Awesome, we'll continue the conversation via email then. :)
ref: QFJ-86515-316
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