Using single licence for 1P5 on MacAir to download on iMac with 1P3

Novalis

I purchased 1P5 for MacAir using my 1P3 licence on my iMac. How can I get 1P5 on the iMac that already has 1P3 on it? My1P thread above didn't help

Drew_AG

Hi @Novalis,

If you bought your license for 1Password 5 from the AgileBits Store, you can download 1Password 5 for Mac from our download site, then activate it with your license file.

If you purchased 1Password for Mac from the Mac App Store, you'll need to launch the Mac App Store, make sure you're signed in with the same Apple ID you used to buy it, and download 1Password from the Purchases section.

Hopefully that helps, but please let us know if you have more questions about that! :)

Novalis

Thanks for trying to help.
1P5 bought from AgileBits on & for MBAir using my 1P3 licence from my iMac. When I try to use 1P5 licence (same as 1P3) to obtain 1P5 for iMac, I get the upgrade fee page. But I already paid the upgrade fee on my MBA for 1P5. How do I use the licence to download/install 1P5 on the iMac?

Jasper

Hi @Novalis,

Our guide for adding your license file to register 1Password is here: https://support.1password.com/add-license/mac.html

Does that help? :)

Novalis

I finally get it!!! Thanks to both both Drew_AG and JasperP for their help and patience. Much appreciated! :)

littlebobbytables

We're glad to hear you've manage to overcome the licensing hurdle @Novalis :smile:

As this seems to be resolved I'm going to close this thread but if you have any questions or issues in the future don't hesitate to post!