Vault folder deleted

Community Member

Hi All,

I've accidentally deleted my vault folder, now it keeps saying "There was an error during sync" at every start up. Is there any way to fix that without losing all my stuff?



  • Hey @Squirrel. Welcome to the forums. :)

    I'm sorry to hear about your deleted vault. Let's see if there's any way to restore it. First off, were you syncing with Dropbox or local storage? If you were syncing with Dropbox, please check out the following guide on restoring deleted folders in Dropbox:

    Here's an article I found on recovering lost Android data, if you were syncing with local storage:

    Other than that, were you syncing with any other devices? Do you have your 1Password vault saved anywhere else?


  • Squirrel
    Community Member
    edited April 2015

    Hi @peri, I were syncing only with local storage, no other device. I've already tried to recover the files but unfortunately it didn't work.

    Is it possible to set another folder and start syncing again?

  • At the moment, there's no way to change the sync location, or create a new one on 1Password 4 for Android without resetting the app. So while there is a way to start over, unfortunately it means clearing all of your data. :(

    I'm truly sorry that I can't be more help here. Please let me know if you have any other questions.

This discussion has been closed.