1password data gone - need to restore from dropbox - Iphone6

estatereal
estatereal
Community Member
in iOS

I just opened by 1password app on my iphone 6, and all the passwords in my vault are gone. I've been backing up to dropbox. How do I restore?

Comments

  • Ben
    Ben

    Hi @estatereal,

    Thanks for taking the time to contact us. I'm sorry to hear about the trouble. Any guesses as to what might've happened between the last time you launched 1Password and had your data and now?

    As long as your data hasn't been erased from Dropbox (you can check: https://support.1password.com/1passwordanywhere/ ) I'd recommend uninstalling and reinstalling the iOS app on your iPhone and then setting up Dropbox sync fresh.

    Thanks.

    Ben

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