1password dropbox sync screen repeatedly rejects login

tangwytl
tangwytl
Community Member

I have 1p on iphone and ipad and desktop. The iphone is the current one, always.

1p It has NEVER synced to ipad or desktop. Never. and it is all because the 1password sync screen will not let me login to dropbox on my ipad or desktop.

For for example:
I loginto dropbox app directly on ipad with no problem, i know my dropbox password. I am even in dropbox app successfully on ipad right now! BUT when i type that EXACT password into 1password dropbox sync screen , it always, always always says "login failed null."

Dropbox lets me in on their app on ipad, on iphone, on web, anywhere. Dropbox works fine.
But 1password wont let me login to dropbox via 1password.
And I have tried for months.

This is not a dropbox issue. I can get in there fine, via app, via website, bia anything, no problem. This is a 1 password issue. The problem is the dropbox sync screen within 1password rejects my password when it is perfect.

I have tried reinstalling 1password, have tried desktop and ipad, have tried everythung, and it always does it. Then I re test my dropbox password in dropbox app and web and again have NO trouble getting into dropbox. It is all 1password issue.

Comments

  • SeanFoster
    edited May 2015

    Hello @tangwytl, I received your support email and will reply to you there shortly. :)

    ref: JYP-34293-192

  • tangwytl
    tangwytl
    Community Member

    Wow good email
    Thank you -to summarise needed to make sure the iPad was running the most recent possible version of 1p.

  • Excellent! Glad to hear updating to the most recent version resolved the issue for you. Thanks!

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