Master Password Sync recovery.

Community Member

Hi guys,
Its always distasteful when your first post is due to a derp, but hey, such is life.


  • Been using 1Password for 1 year +
  • Decided to get Knox and give it a whirl
  • Changed Master Password
  • Forgot new master password.

I lamented that all was lost, until I realised that my Android device had sync only enabled when I opened the app. I killed the Wifi connection on the phone, entered my old master PW and lo-and-behold, I can get back in. The sync is run off Dropbox.

Is there a way I can export all of the logins in my Android device?
If I delete the 1Pass folder/files from Dropbox, and set a new master password on my android device, can that sync back down my desktop and overrule the current settings?
How many slaps-on-the-wrist do I need for not following the advice in this post and writing it on a sticky?



  • Drew_AG
    1Password Alumni

    Hi @mcspud,

    I'm sorry to hear you forgot your new master password!

    The good news is that I think there's an easier way to get things working on your Mac again, which won't even involve your Android device. Please take a look at this knowledgebase article. The first set of steps on that page are to "Restore from a 1Password backup". Try following those steps to restore from a 1Password backup that was made before you changed your master password.

    Does that help? Let us know how it goes, thanks!

  • mcspud
    Community Member

    @Drew_AG , you sir are a gentleman and a scholar.

    Customer for life.


  • Megan
    1Password Alumni

    Hi Jamie ( @mcspud ),

    I'll be sure that @Drew_AG hears your kind words! I'm glad to hear that his instructions have got things working smoothly for you.

    Of course, if you decide to change your Master Password again, we recommend making sure it's memorable (and you can always check out the tips in this blog post for ideas: Towards Better Master Passwords), and if you think you might forget it, write it down and store it in a secure location like a safety deposit box.

    I hope that 1Password behaves perfectly for you from now on, but if you have any other questions, we're happy to help. :)

This discussion has been closed.