No attachement

cliffdangler
cliffdangler
Community Member
in iOS

Hi. I'm using the trial version and synching to DropBox. I've created an identity on my Mac (using the 1Password app). It syncs to dropbox but on my iPhone (using the 1Password app), I can see the identity created but when I go into it there is no attachment.
Will this work in the paid version?

Comments

  • Stephen_C
    Stephen_C
    Community Member

    If you look at the pro features FAQ you'll find one of the pro features (enabled by making the in app purchase) is:

    Viewing attachments

    I'm guessing that probably answers your question. :)

    Stephen

  • Ben
    Ben

    Hi @cliffdangler,

    Stephen is correct: viewing attachments is one of our Pro features that can be enabled with an in-app purchase. :)

    Thanks!

  • JBTS
    JBTS
    Community Member

    Hi There, I am having issues with no attachments being available to be displayed on my iPhone 6 (IOS 8.4). I installed the app today (V5.5) and purchased the Pro Features, this is confirmed within settings - Pro Features and shows Purchased in green. I also purchased the Windows version of your 1Password V4.6.0.585. I'm syncing over wifi which has worked fine for all other files, but still no attachment file displayed. I have tried this with a 1.8mb PDF and a 800k JPG. No Difference at all. I tried deleting/Reinstalling the app and syncing again with the same issue. Just to be clear, the attachment doesn't exist to be opened. I have read other forums that have issues opening the attachment, this is not the case for me.

    I'm hoping its just a minor issue, cause so far your product seems pretty awesome!!!!!
    Thanks in advance,

    Jamie

  • JBTS
    JBTS
    Community Member

    Hi There, I am having issues with no attachments being available to be displayed on my iPhone 6 (IOS 8.4). I installed the app today (V5.5) and purchased the Pro Features, this is confirmed within settings - Pro Features and shows Purchased in green. I also purchased the Windows version of your 1Password V4.6.0.585. I'm syncing over wifi which has worked fine for all other files, but still no attachment file displayed. I have tried this with a 1.8mb PDF and a 800k JPG. No Difference at all. I tried deleting/Reinstalling the app and syncing again with the same issue. Just to be clear, the attachment doesn't exist to be opened. I have read other forums that have issues opening the attachment, this is not the case for me.

    I'm hoping its just a minor issue, cause so far your product seems pretty awesome!!!!!
    Thanks in advance,

    Jamie

    1Password Version: 4.6.0.585
    Extension Version: 4.4.3
    OS Version: Windows 8.1 64Bit
    Sync Type: Wifi

  • Ben
    Ben
    edited September 2015

    Hi Jamie,

    Currently 1Password for Windows WiFi sync doesn't sync attachments. To sync attachments from Windows to iOS, at the moment, you'd need to use Dropbox syncing. Hopefully our sync options will continue to evolve over time to allow for more options such as this.

    Thanks!

    Ben

    ref: DOCS-429

  • Ben
    Ben

    @JBTS

    I've merged your two posts together to avoid a duplication of efforts. Thanks!

    Ben

  • JBTS
    JBTS
    Community Member

    Thank you for your prompt reply and combining the Posts. I'm not really used to forums, got a bit lost.
    I do everything I can to avoid the "Cloud" so yes, it would be great to sync everything over WiFi. I'll keep watching this space with fingers crossed that it can become a possibility.

    Thank you again

    1st I loved the software, now I love the support.

    Keep it up Guys/Gals

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hopefully the next time you have a question @JBTS we can offer a more positive answer :wink:

This discussion has been closed.