Purchased the license on 13th and price dropped within 10days

jackwong64
jackwong64
Community Member
in Lounge

To whom it may concern,

$49.99 --> 34.99

In this case, is it possible that I can receive credit for the difference? Please advise.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • peri
    peri

    Hey @jackwong64. Thanks for getting in touch with us. :)

    We'll be happy to help out here. Can you please email us at support+licenses@agilebits.com and include the email address you used to purchase your license with? I don't see anything recent under the email address you have linked here.

    We'll look into it and see what we can do. Thanks!

  • jackwong64
    jackwong64
    Community Member
    edited May 2015

    Hi Peri,

    Thank you, I have email the original receipt to the address above and here is my order information.

    Edited to remove transaction information - @brenty

  • AGAlumB
    AGAlumB
    1Password Alumni

    @jackwong64: Thanks for following up. I see we've received your email, so I'll close this discussion and respond there shortly! :) :+1:

This discussion has been closed.