cant access my ios

sluciano99

I am unable to access my 1password app. My password isnt working , and my hint is helping . i beleive i am entering the correct password but if I am not Is there a way to delete my account and start a new one?

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Ben

Hi @sluciano99,

I'm sorry to hear you're having trouble getting into 1Password. We have a guide for such occasions, and you can find it here:

https://support.1password.com/master-password-not-accepted/ios.html

I hope that helps. Should you have any other questions or concerns, please feel free to ask.

Ben