1Password on IPAD2 was erased or ?????? something went wrong.I have no information or a Icon.

william_manning
william_manning
Community Member
in iOS

IPAD2
1Password gone including Icon on home page. Tried to reinstall but site said do not show information on my
email address.
HELP

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @william_manning: Thanks for contacting us. I'm sorry or the trouble!

    Tried to reinstall but site said do not show information on my email address.

    Unfortunately I'm not quiet sure what you mean here. Once you've purchased 1Password for iOS, you can search and download it from the App Store again at any time (Updates > Purchases). The purchase is just tied to your Apple ID.

    However, if you don't remember deleting it yourself (and other apps can't delete things from your iPad), it may still be there somewhere. 'Pull' the home screen down to reveal the Search box and see if you can find and launch 1Password that way.

    Please let me know what you find. I look forward to hearing back from you! :)

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