Al my data is lost

olha
olha
Community Member
in iOS

When i open 1password in my iphone it started to set up a new user. Where is my data, this is realy a problem.

1Password Version: 3.7.2
Extension Version: Not Provided
OS Version: Ios 8.3
Sync Type: ?

Comments

  • Ben
    Ben

    Hi @olha,

    Sorry to hear about the trouble. Could you please let me know a little more about what happened? What were you doing with 1Password prior to noticing this? Have you made a backup of your 1Password data?

    Please let us know.

    Ben

  • olha
    olha
    Community Member

    I don't really know. I have hade the system for a couple of years and everything worked fine. Then when I yesterday started the program it was in the side for a new user and there is no way for me to login or in other way connect to my data.

  • Ben
    Ben

    Did anything else change with regards to your phone?

    And do you have a backup of your 1Password data?

This discussion has been closed.