Syncing issues! I use Dropbox for syncing and previously had no issue.
I was directed to get 1Password from the app store per a communication I received from Agilebits. My iMac does not have the same information as my iPhone.
I recently downloaded the 1Password app from iTunes (previously I had this resource directly from you guys). I am now having trouble syncing with my Mac and my iPhone. I sync with Dropbox. This setup worked before but not now. What do I need to do to fix this?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
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@bshreffler I'd like to ask you to create some Diagnostics Reports, one from each of your devices.
—Mac—
https://guides.agilebits.com/kb/1password4/en/topic/diagnostics-report#mac4—iOS—
https://guides.agilebits.com/kb/1password4/en/topic/diagnostics-report#ios4Then attach the entire file to an email to us: support+forum@agilebits.com
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
A short note here once you've sent the Report in will help us to keep an eye out for it. :)
Once we see the report we should be able to better assist you. Thanks in advance!
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I just sent a diagnostic from my iPhone.
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@bshreffler: Thanks! I see we've received your message(s), so we'll continue the conversation via email and close this thread. We'll get back to you shortly! :)
ref: XFF-26978-153
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