1Password no longer syncing from OS X to iOS & Windows after vault master password change on Windows

XIII
XIII
Community Member
edited June 2015 in iOS

I have a somewhat complex setup where I have one primary vault and several secondary vaults that all sync via Dropbox between iOS, OS X, and Windows (each secondary vault is shared with a family member; that vault is their primary vault). After changing the password of each vault on Windows, changes I make on OS X (which I use as my password "editor") no longer synchronised to iOS or Windows.

How can I fix this?


1Password Version: 5.4.2
OS Version: 8.3
Sync Type: Dropbox

Comments

  • Hi @XIII,

    Sorry to hear about the issue with sync after changing your Master Password. You may need to re-setup Dropbox syncing on iOS and Mac in this case:

    iOS: https://guides.agilebits.com/1password-ios/5/en/topic/sync-with-dropbox
    Mac: https://support.1password.com/guides/mac/sync-dropbox.html

    Thanks!

    Ben

  • XIII
    XIII
    Community Member

    Thanks for responding. I already was afraid this would require setting up sync again.

    I will try this again tonight. On my systems. Family members have to wait until I visit them again... :(

  • Sorry for the inconvenience XIII. No remote access I take it?

    Ben

  • XIII
    XIII
    Community Member
    edited June 2015

    My family members only use 1Password on iOS devices. I don't think those can be accessed remotely.

    (I got Windows, OS X, and iOS syncing working again on my own devices by disabling, re-enabling, and merging Dropbox syncing)

  • Gotcha. Agreed, I'm not aware of any remote access for iOS.

This discussion has been closed.