IOS 1password says it is syncing with iCloud. However, iCloud drive is NOT enabled (yet).

sammychiu
sammychiu
Community Member
in iOS

My ios 1password says it is syncing with icloud (under Setting). However, I have not enabled icloud drive (yet). Is it really syncing to icloud?
In the event I lose and have to replace my iphone, do I really have a backup of my data that I can restore with?

thanks.

1Password Version: ios version 5.4.2
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: icloud

Comments

  • Ben
    Ben
    edited June 2015

    Hi @sammychiu,

    I'd like to be able to give you an answer beyond just speculation. I'd like to ask you to create a Diagnostics Report from your iOS device:

    https://support.1password.com/diagnostics/ios.html

    Then attach the entire file to an email to us: support+forum@agilebits.com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    A short note here with your ticket ID which our friend BitBot will email you once you've sent the Report in will help us to keep an eye out for it. :)

    Once we see the report we should be able to better assist you. Thanks in advance!

    Ben

    ref: WNT-83787-459

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