Websites saved to homescreen

jzalesne
jzalesne
Community Member

Open Safari web browser and navigate to a website.
Click Up Arrow and choose Add To Homescreen
Close browser
Find new icon on ios Homescreen that I saved above and open it
There is now no navigation or up arrow in that instance of the browser so therefore no access to 1password to fill in username/password??


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • hawkmoth
    hawkmoth
    Community Member
    edited June 2015

    That sounds odd to me. I just saved the opening page of this support forum to the home screen on my iPad. When I open the site from there, all the usual tools for Safari are present, including the 1Password extension.

  • sjk
    sjk
    1Password Alumni
    edited June 2015

    Hi @jzalesne,

    I'm seeing the same thing that @hawkmoth wrote in his reply. Even though this isn't an issue with 1Password, can you provide the specific URL of a site where you're having the problem and we'll try reproducing it here with that? Also, which version of iOS are you running? Thanks!

  • jzalesne
    jzalesne
    Community Member
    edited June 2015

    I just tried this on my iPad and had the same problem. The web address is https://ws5.powerportal.com/fcu/engagement#login. I am using ios 8.3.

    Thanks!

  • hawkmoth
    hawkmoth
    Community Member

    Clicking on that link gives me a message that the web page doesn't exist. Is there a typo there?

  • sjk
    sjk
    1Password Alumni

    I've fixed the typo in the link that @jzalesne and can reproduce the issue with it. Not sure if there's a way to make that page load normally with Safari when it's opened directly through the Home Screen. Maybe an alternate link added to Home Screen can be used instead, e.g.:

    https://secure8.i-doxs.net/CityOfFortCollins/

    Or add this one:

    http://www.fcgov.com/utilities/residential/conserve/energy-efficiency/peak-partners/help/login

    Then use the https://ws5.powerportal.com/fcu/engagement link on that page after Safari opens it normally from Home Screen to open a PowerStory Portal login page where the 1Password extension is usable.

    I hope that'll work for you, @jzalesne. There's nothing fixable in 1Password since the trouble occurs elsewhere, before 1Password can even get involved. :)

  • jzalesne
    jzalesne
    Community Member

    Good solution. THANK YOU!!!

  • sjk
    sjk
    1Password Alumni

    You're welcome, @jzalesne. It was interesting to learn about that Home Screen icon launching behavior. :)

This discussion has been closed.