Help

mgbsc48
mgbsc48
Community Member
in iOS

Help! Somehow my master password on my IPAD, not my MAC thankfully, got changed. It's possible I did it somehow, but for the life of me I don't know how. Luckily my Mac and iPad have not synced so the Mac is still accessible. Unfortunately the Mac is 70 miles away from me tonight.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • mgbsc48
    mgbsc48
    Community Member

    Oh, I deleted my existing iPad app and downloaded again yesterday.

  • hawkmoth
    hawkmoth
    Community Member
    edited June 2015

    You haven't told us what sync method you use. When you reinstall the application on your iPad, ordinarily you would answer the question about whether you've used it before and then follow the prompts to get to your file in the cloud. Right now there are some issues with iCloud syncing, though, so you may have trouble today if that's where your sync file is. If you use Dropbox, you should be fine.

  • Megan
    Megan
    1Password Alumni

    Hi @mgbsc48 ,

    Has the problem been resolved after reinstalling the iPad app? If you're still having trouble, we'd love to help. As Hawkmoth suggests, please provide as many details as possible so we can get to your solution more quickly. :)

This discussion has been closed.