Having issue with sync, nothing is syncing anymore (3 devices)

Redsmith8888

All,

A while back I posted question on setting up dropbox, very promptly answered,
However, I can't seem to get it to work, either at the merging point nothing happen, or if I clean it before the sync it still doesn't recognises it as a sync target.

Need help here, seems each device have all password but they are slowly getting out of sync...

Thanks,

---

1Password Version: 5.3
Extension Version: na
OS Version: OS X 10.10.3
Sync Type: Dropbox

Ben

Hi @Redsmith8888,

I see from your previous thread that you were switching to iCloud sync. Is it possible some of your devices are still syncing with iCloud vs Dropbox?

Thanks.

Ben

Redsmith8888

Hi Ben,

I thought it was the case until I realised that passwords changed recently were out of sync.

Thanks,

AGMarshall

@Redsmith8888 I'd like to ask you to create some Diagnostics Reports, one from each of your devices.

—Mac—
https://guides.agilebits.com/kb/1password4/en/topic/diagnostics-report#mac4

—iOS—
https://guides.agilebits.com/kb/1password4/en/topic/diagnostics-report#ios4

Then attach the entire file to an email to us: support+forum@agilebits.com

Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

A short note here once you've sent the Report in will help us to keep an eye out for it. :)

Once we see the report we should be able to better assist you. Thanks in advance!