Cannot logon to Commonwealth Bank

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[Deleted User]
[Deleted User]
Community Member

https://www.commbank.com.au supports login to NetBank their online banking.
Going to the site on Safari,using iOS iPad, and attempting to use 1password to login fails. Unlocking 1p is ok but no data is entered into the username and password fields when the login is selected.

1p seems ok at other sites I have tried.


1Password Version: 5.4.2
Extension Version: Not Provided
OS Version: iOS 8.3
Sync Type: iCloud

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hi @toasted,

    Their main page uses an IFrame and we are currently having troubles handling these in iOS. Now when visiting their main page on my Mac I see they have options for both mobile devices (https://www.netbank.com.au/mobile) and tablets (https://www.netbank.com.au/touch). I find that a Login item created on my Mac will fill on the main page for the Mac but for the reasons above won't work on an iPad. If I visit their tablet page though the same Login item successfully fills.

    It's worth a shot to see if you find the same applies for you. Hopefully you find as I do that using their page designed for non-desktops is more successful.

    ref: OPX-994

  • [Deleted User]
    [Deleted User]
    Community Member
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    Thanks for your response.
    I mostly access the site from my OS X device rather than IOS so its not a big issue for me (might be for others though).... Am I right in expecting that Agilebits is confident that a future release of iPassword for IOS will resolve the problem with iFrames?

  • Ben
    Options

    I believe we would need an updated API from Apple in order to access the content within iFrames, but yes, our developers are certainly aware of the issue and are keeping their eye on it.

    Thanks!

    Ben

This discussion has been closed.