iOS 8.3 - 1password keeps asking for masterpassword

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joangoddard
joangoddard
Community Member
in iOS

I just purchased (from the app store) 1Password for my Mac and iPad. Every time I try to use the Safari bookmarklet on my iPad, I'm prompted for the 1Password master password. I am NOT using TouchID (not supported on my iPad). My Auto-Lock is set to 10 minutes, but I get prompted even after less than a minute.

1Password Version: 5.4.2
Extension Version: Not Provided
OS Version: iOS 8.3
Sync Type: iCloud

Comments

  • joangoddard
    joangoddard
    Community Member
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    I see that lots of people viewed my post, but no one has responded. Is this just the way 1Password works on iOS?

  • MrC
    MrC
    Volunteer Moderator
    edited June 2015
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    Hi @joangoddard,

    Disable the setting for Settings > Security > Lock on Exit.

  • joangoddard
    joangoddard
    Community Member
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    It is off. Thanks for responding, though.

  • Ben
    Ben
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    Hi @joangoddard,

    By the 'Safari bookmarklet' do you mean the extension? (see this guide: https://guides.agilebits.com/1password-ios/5/en/topic/enable-extension )

    If so this is currently working as designed, but we do have an update currently in beta testing that improves this behavior.

    Thanks!

    Ben

  • joangoddard
    joangoddard
    Community Member
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    Thanks for responding, Ben. Yes, I do mean the extension. Darn, I was hoping I just needed to change a setting somewhere.

  • Ben
    Ben
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    Unfortunately not right at the moment. But hopefully we can get this beta pushed to stable soon so you'll start seeing more desirable behavior. :)

    If there is anything else we can do, please don't hesitate to contact us.

This discussion has been closed.