Icons visible in my iphone

Venkit
Venkit
Community Member
in iOS

Rich icons for my logins visible on my windows 1 Password are not showing up on my iPhone. Please advise.

1Password Version: 5.4.3
Extension Version: Not Provided
OS Version: 8.3
Sync Type: Dropbox

Comments

  • Ben
    Ben

    Hi @Venkit,

    Rich icons do not sync between devices, but if you turn on 1Password > Settings > Display > Show Rich Icons (on iOS) then 1Password should begin showing icons for your logins. If this setting is already enabled, and you are not seeing icons, please try disabling and re-enabling it.

    Thanks!

    Ben

  • Venkit
    Venkit
    Community Member

    Hi Ben
    Thanks. I have tried doing that several times on my phone. Still most of the logins show rich icons with the exception of 2 or 3 that are consistently not updating. Is there a workaround to this? Let me know of any additional info from me that would be helpful

    Thanks
    Venkit

  • Ben
    Ben

    Unfortunately not all sites have Rich Icons available on iOS. If you'd like to post the URLs to the sites in question I can ask our folks who handle the Rich Icon server to take a look. :)

  • Venkit
    Venkit
    Community Member

    Below are a list of URL's I am not seeing icons for

    Rich Icons Not seen on iPhone but Visible on Windows 1Password
    1. https://www.axa-reach.com.sg/AXAOnline/Login.aspx
    2. http://www.nlb.gov.sg/
    3. https://www.regionup.com/

    Rich Icons Not seen on Windows 1Password and iPhone
    1. http://cvuploader.com/

    Thanks for your great support in advance :-)

  • Ben
    Ben

    Thanks, Venkit! I'll let our team know so as the continue to add rich icons they can keep an eye out for these sites. :)

    Ben

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