Can I access my 1Password if I cant get into my phone?

MichaelMor
MichaelMor
Community Member
in iOS

My iPhone for some reason has decided to just stay on the white apple screen and will not turn on. Is there any way I can access my 1Password without being on the phone?

1Password Version: newest version
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @MichaelMor,

    I'm sorry to hear that you're having trouble with your iPhone - that's certainly no fun! In order to get a better idea of what your options are, we'll need a bit more detail about your 1Password ecosystem:

    To better understand what’s happening and how to help you, please detail your 1Password setup:

    • What is the version number of 1Password that you have installed? (Please include all relevant computers and devices)

    Our Knowledgebase will help you find your 1Password version information:
    https://support.1password.com/check-app-version/

    • What is the version number of your operating system (for all computers and devices)?
    • Which method are you using to keep your 1Password vault(s) in sync between your devices and computers?

    The more information you can give us, the better and more quickly we’ll be able to assist you.

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