won't lock after using on iphone6

rosaliebenita
rosaliebenita
Community Member

1Password opens fine but doesn't seem to have the lock to relock it when finished using


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • rosaliebenita
    rosaliebenita
    Community Member

    once I open it I have to turn off phone to lock it again


    1Password Version: version5
    Extension Version: 5
    OS Version: ios8,4
    Sync Type: cloud

  • rosaliebenita
    rosaliebenita
    Community Member

    unhappy

  • Stephen_C
    Stephen_C
    Community Member

    @rosaliebenita as you are talking about 1P for iOS, rather than 1P for Mac, I have moved your post from the 1Password for Mac forum to the 1P for iOS forum where you will get more help. I have also merged your separate posts about the same problem into one thread.

    Please tell us what your first three settings are under 1P Settings > Security.

    Stephen

  • Megan
    Megan
    1Password Alumni

    Hi @rosaliebenita ,

    I'm sorry that you're feeling frustrated here! Like Stephen says, we'd love to know what your settings are in the 'Security' section of 1Password 5 for iOS. This will give us a better idea of the behaviour you should be seeing. :)

  • rosaliebenita
    rosaliebenita
    Community Member

    When I checked security settings , I found lock on exit was off...turned it on & it seems to be working now......never checked when I upgraded to 6 last week. Thank you.

  • AGAlumB
    AGAlumB
    1Password Alumni

    Ah, excellent! Thanks for the update. On behalf of Megan, you are most welcome! We're here if you need anything else. :)

This discussion has been closed.