Unable to access multiple vaults.

chuckwolber
chuckwolber
Community Member

I am running 1Password Pro (5.4.3) on my iPhone 6 (iOS 8.4), and 1Password Pro 5.3.2 on my Macbook Pro running OS X 10.10.4 (Yosemite). Both sync to the same Dropbox account.

I have two vaults that I can select from on my OS X instance of 1Password. However I am unable to find a way to select the second vault on my iPhone.

On my iPhone I am able to go to Settings > Vaults but I only see "Primary". There is no secondary vault available. When I tap "Sync Additional Vault" and then "Sync With Dropbox", it properly shows the Dropbox instance that all of my devices are using. But when I enter that dropbox instance, all I see is /1Password.agilekeychain, which has already been selected.

I am unable to find a method for making the secondary vault available on my iPhone.


1Password Version: 5.4.3
Extension Version: Not Provided
OS Version: iOS 8.4
Sync Type: Dropbox

Comments

  • Hi @chuckwolber,

    Thanks for taking the time to contact us! Sorry to hear about the trouble.

    On your Mac, could you please open 1Password, go to 1Password > Preferences in the menu bar, select the Sync tab, then choose your secondary vault from the list there. It should show the file path to the keychain for that vault — what do you see there?

  • chuckwolber
    chuckwolber
    Community Member

    Thanks, that did it. I incorrectly assumed that new vaults synced to the existing dropbox instance automatically.

  • Jasper
    edited July 2015

    You're welcome! :)

    Please let us know if you have any other questions. We're always happy to help!

This discussion has been closed.