Syncing passwords for 1password.

Factorco
Factorco
Community Member
in iOS

I changed the password to 1password on my PC. The new password works to log onto 1password on my ipad air, but my iphone only recognizes the old password. How do I change the password on the iphone to match?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • JWeaver
    JWeaver
    Community Member
    edited July 2015

    Hi,

    Changes to your 1Password Master Password are 'processed', for lack of a better term, after the MP change has been made available to other devices via sync. If you haven't already done so, sync your iPhone and then attempt to unlock with the new MP.

    If you still encounter problems, please include the versions of 1Password you are using and your chosen method of syncing.

  • Megan
    Megan
    1Password Alumni

    Hi @Factoro,

    Please let me know if JWeaver's post has helped! He's right, you may need to unlock with your original Master Password to initiate a sync and allow 1Password to become aware of the change. Once this is done, you should be able to unlock with the new Master Password.

This discussion has been closed.