Upgrade lost my DB?
I primarily use 1Password on my iPhone as my 2FA device (replacement for Google Authenticator). As such, I don't need to use it very often. I just launched the app and it's asking me to create a new unlock code and master password. This implies to me that some recent upgrade (I noticed the icon has changed) lost my DB. Since I don't use iCloud to sync my DB, how do I resolve this?
1Password Version: 5.4.3
Extension Version: Not Provided
OS Version: 8.4
Sync Type: Not Provided
Comments
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Okay, this is weird. I went into the Appstore app on my iPhone and hit 'open' there on 1Password and it worked fine. It seems there are somehow two versions of 1Password on my phone?
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Yeah, looks like that's what has happened. I have the old icon and the new, both called 1Password.
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Okay, great! Well, great at least that we figured out the confusion. :) Which version has your data? If the new version does you can simply delete the old version. If the old version does, we'll want to get that migrated over:
https://support.1password.com/upgrade-ios/
Ben
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Seems the new one has my data. So I'll just delete the old app off my phone to avoid confusion. Thanks for the help!
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You're very welcome! If there is anything else we can do, please don't hesitate to contact us.
Ben
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