Icon and to get help here you must invest a whole afternoon

JohnYB
JohnYB
Community Member

Is there anyway to get an icon off the website the password is for, in the past it worked now it's the same ugly icon on 50% of my passwords..also it took me a full 2 hours to get through to this site. You need to review the difficulty level of your captcha program. Three engineers with advanced degrees sitting around in a circle laughing hysterically as we just about threw the iPad against the wall not being able to read one correctly over and over and over and overrrrrrrrr


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    You need to review the difficulty level of your captcha program. Three engineers with advanced degrees sitting around in a circle laughing hysterically as we just about threw the iPad against the wall not being able to read one correctly over and over and over and overrrrrrrrr

    @JohnYB: We don't set the captchas. They are part of the forum software, and are provided by ReCaptcha, which was founded by Luis von Ahn, who also founded Duolingo. They do great work, as it's actually used to help digitize books. You should check it out. But more to the point, the captcha itself has a some useful options: 1 refresh and 2 audio:

    Rather than banging at one you're having trouble deciphering, it's probably best to simply refresh until you get one that is more readable, as I did in the above screenshot.

    Is there anyway to get an icon off the website the password is for, in the past it worked now it's the same ugly icon on 50% of my passwords..also it took me a full 2 hours to get through to this site.

    Not all websites have rich icons, but if there are particular sites you're looking for the best thing to do is at least tell us which ones! It isn't currently possible to add custom icons in 1Password for iOS, but we may add that feat in the future. For now you can actually add a custom icon for any item using 1Password for Mac or Windows, and then you'd be able to sync that information to your iOS devices as well.

    I hope this helps. Be sure to let me know if you have any questions! :)

This discussion has been closed.