Just installed 1password on my iphone 6 and it does not work...

briiian

Just installed 1password on my 6 and put in a few logins such as gmail, yahoo mail, costco, dropbox, and amex. Used the password generator for all of them and none of them worked. Says it is invalid so I tried putting in my old passwords and was able to log in. What I am doing wrong here?

AGAlumB

@briiian: Indeed! If you only tell 1Password about your 'new' secure generated passwords, the websites themselves will known nothing about these and expect the old ones. You must login to these accounts and change your password there, or the password you just generated isn't really your password for the site at all! Please follow this guide to give both 1Password and the websites you're trying to login to the same password, so it will be accepted:

Changing a saved password

briiian

Will do thanks. Really appreciate it!

Ben

On behalf of Brenty you're very welcome! If there is anything else we can do, please don't hesitate to contact us.

Ben

geobas

This question & answer partly covers my problem using an iPad. Having changed the password to the new generated one by 1password, then what?, do I have to login to the website/account manually without opening 1password first or do I only login via 1password with a single touch?
Also what happens to bank/credit accounts that require more than one password or even worse only the first sixth and ninth digits for example?
Does 1password work in this situation?

AGAlumB

Having changed the password to the new generated one by 1password, then what?

@geobas: If 1Password and the website disagree on what the current password is, you're going to have a bad time. So be sure to update your login informant in 1Password when you change your password on a site, as I mentioned above:

Changing a saved password

Also what happens to bank/credit accounts that require more than one password or even worse only the first sixth and ninth digits for example?

1Password doesn't comprehend English (or any other language, besides maybe HTML, CSS, and Javascript ;) ) so it won't be able to understand the particulars of the hoops some websites make their users jump through; it saves and fills login credentials and form data. But you can use 1Password's Reveal and Large Type options to help in these situations:

I hope this helps. Be sure to let me know if you have any other questions! :)

geobas

Sorry but it doesn't make any sense at all to my question which perhaps was not very clear, so to try again:
Can 1password accommodate some login/account sites that require more than one password to access the account and in some cases not necessarily the whole password but for example the second, fifth and eight digit whatever they are within the password to be entered.
It seems to me that the only way to do this is to have the password written out in full and then working out which would be those digits needed.?
This was the hope and reason for setting up 1password in the first place, not to have to resort to writing it down or trying to memorise a long complicated password. Hope this makes my question clearer and that you might have some suggestions.

AGAlumB

@geobas: Sorry for not being clearer! :(

Can 1password accommodate some login/account sites that require more than one password to access the account

Yes.

and in some cases not necessarily the whole password but for example the second, fifth and eight digit whatever they are within the password to be entered.

No (but see my description and screenshot above).

It seems to me that the only way to do this is to have the password written out in full and then working out which would be those digits needed.? This was the hope and reason for setting up 1password in the first place, not to have to resort to writing it down or trying to memorise a long complicated password.

Don't. Just save and view the password in 1Password (the Large Type option is handy for this) so you can enter the characters you're being asked for. 1Password cannot interpret this, however, since it doesn't do language recognition (as I mentioned above).

1Password is great for securely storing login credentials and all sort of other data (which, the same cannot be said of paper). And in most cases 1Password can also fill login information for you as well, but it does depend on websites not actively thwarting this with shenanigans like you mentioned above, or simply blocking anything from filling the form.

Ultimately there may be suggestions we could offer, but unfortunately without some basic information it's hard to go into specifics. If you're having trouble with a particular site, the URL would be helpful, along with a description of the problem you're having. Even if 1Password cannot accommodate a particular case now, it may be something we can improve in the future. But without having anything concrete it's impossible to offer anything but generalizations and hypotheticals, which aren't particularly helpful I'm afraid. :unamused:

geobas

Thanks for the reply, my bank has now developed its own app for iPad to access personal accounts.
The process of setting up this app was an involved one utilising the double password and variable digit arrangement previously mentioned and checking my i/d & account by texting me a final access code number in order to complete the new access code for the app.
This is now a simple process of inputting a six digit number code of my choice. This is a much easier quicker access which works well with the app, but I am left wondering if this can be as strong as 1password would give but it has to be a six digit numeric code only for it to work.
Any thoughts on this?

AGAlumB

@geobas: You're welcome! These things can be difficult to navigate sometimes, and even more difficult to explain, so I hope that was helpful.

This is now a simple process of inputting a six digit number code of my choice. This is a much easier quicker access which works well with the app, but I am left wondering if this can be as strong as 1password would give but it has to be a six digit numeric code only for it to work.

I'm not entirely sure I understand the process, so I'll give a few scenarios to try to cover the bases:

• If your bank is only requiring a 6-digit number as your password, then this is not particularly secure. Longer is always better, and restricting it to only numbers means that there are relatively few possible combinations compared to a 6-character password that may also include mixed-case letters and symbols — but again I may have misunderstood.
• If, however, what you mean is that your bank required you to enter your account password initially (which is then perhaps saved on your device) and then you must enter an additional code (the 6-digits you mentioned) on subsequent logins (so that both are required when logging in on a new device), this is probably not so bad.
• And finally, if you have a regular username and password and your bank is also sending you a one-time code via text message to use when you login, this is pretty great — albeit a bit cumbersome. I think this is similar to what one of my banks does.

The primary benefit of 1Password is that no matter how crazy our passwords are, we don't have to remember them, and they are stored securely. Ideally, logins of any kind would not limit the strength and composition of your password, so that you can make it as long, strong, and of course random...but we don't live in an ideal world of course. And so in these cases we can use the strongest allowable password instead, and keep it in 1Password for security, and also for convenience for the sites that do allow 1Password to fill it for us. :)