TouchID very inconsistent

bpjones
bpjones
Community Member
in iOS

I've been experiencing very inconsistent prompts for touchID vs my master password in v5.4.3. Quite often I have to type my master password when using the share extension in iOS. I have yet to find a root cause for the behavior. Some times I get to use TouchID (my preference) and other times I don't get prompted at all.

I am aware that I have to login once after a reboot via the master password, but this happens multiple times after doing so.

1Password Version: 5.4.3
Extension Version: Not Provided
OS Version: 8.4.1
Sync Type: Dropbox

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @bpjones: The iOS extensions are not an independent app. As such, until you unlock the main 1Password app using your Master Password, it will be required by the extension as well (after your Master Password timeout has elapsed or restart — just like your device passcode and iTunes password). I hope this helps. please let me know if you have any other questions! :)

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