How do I synch web browser with iPhone

Clingpeach
Clingpeach
Community Member
in iOS

I have jpeg files attached to my credit card in the web browser. They are not showing up on my iPhone

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I have added jpeg files to my credit cards on web browser the jpegs are not showing up on my Iphone

Comments

  • Ben
    Ben

    Hi @Clingpeach,

    We'd be happy to help you. I'm not entirely sure I follow, but the way I read this:

    I have jpeg files attached to my credit card in the web browser

    Do you mean you have a credit card item in 1Password on your computer, and that has images attached to it, but those images don't appear to sync to 1Password on your iPhone? If so, have you purchased the Pro features for 1Password for iOS? Viewing attachments on iOS is a Pro feature:
    https://support.1password.com/guides/ios/pro-features.html

    If I've misunderstood your question I apologize. Could you please elaborate?

    Thanks.

    Ben

  • Clingpeach
    Clingpeach
    Community Member

    You are 100% correct and I have the purchased Pro Version

  • Ben
    Ben

    Great, thanks for the update! Glad to hear that worked. :) If there is anything else we can do, please don't hesitate to contact us.

    Ben

  • Clingpeach
    Clingpeach
    Community Member

    This has not worked. As mentioned previously I have the pic of the credit card on my web browser I do not have the pic of the credit card on my iPhone 6+. Please tell me how to do that?

  • hawkmoth
    hawkmoth
    Community Member

    @Clingpeach - I'm not sure I understand what it means to have a picture of a credit card in a web browser, but if you want to attach an image to a 1Password record in the iOS version, that cannot be done directly in the iOS version. You can attach such a file in one of the desktop versions. They can then be sync to iOS, where they can be viewed.

    The is an open feature request to allow attaching images directly in the iOS application. If I've understood your objective, I'm sure someone will be along to count your vote in favor of adding that in a future update.

    If I've misunderstood, sorry for th intrusion.

  • Clingpeach
    Clingpeach
    Community Member

    Hi there many thanks for your response. By browser I guess I mean desktop version. So yes I have a pic of my credit card in my desktop version. I do have some pics of credit cards on my iPhone. The question is How do I do the synch. Im not quite sure.
    It is definitely not showing up on my iPhone

  • hawkmoth
    hawkmoth
    Community Member
    edited August 2015

    How do you sync your data between your desktop and your iPhone? Dropbox? iCloud?

    Here is some information about how to Attach a file for Mac. If you get the file attached in your Mac application, it will automatically sync to iOS by the method you use for that.

    Edit: You will need to purchase the advanced Pro features for the iOS app before you can view attachments on your iPhone.

  • Ben
    Ben

    In addition to what hawkmoth said, you can find instructions on syncing here.

This discussion has been closed.