Items unavailable on apple watch

iracohen1946
iracohen1946
Community Member
in Apple Watch

When I go into 1 password on my apple watch,and try to access my items it says that it requires pro features. I have pro features and still cannot access any items. this occurred after the latest update. How can I fix this? I have not had this problem before

1Password Version: 5.5
Extension Version: Not Provided
OS Version: iOS 8.4
Sync Type: iCloud

Comments

  • chrisdj
    chrisdj

    Hi @iracohen1946,

    I answered you in another thread, as well, but my first ideas of troubleshooting are always as follows:

    1. Make sure you have enabled Apple Watch in the iOS app's settings, and added the Apple Watch tag to some items as shown in this guide.
    2. Sometimes a restart of either or both devices helps, too.
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