can't login to my synchrony

73Jim
73Jim
Community Member

On my iPad (IOS 8.4.1) the 1 Password login won't open https://www.mysynchrony.com/merchants/carecredit-login.html. It works fine on my iMac.

I've tried it clicking on the website Url in 1 Password and then clicking on the key on web page.


1Password Version: 5.4.36 beta
Extension Version: 5.5
OS Version: IOS 8.4.1
Sync Type: DropBox
Referrer: forum-search:On my iPad (IOS 8.4.1) the 1 Password login won't open https://www.mysynchrony.com/merchants/carecredit-login.html. It works fine on my iMac.

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @73Jim: Indeed, 1Password for iOS cannot fill these kinds of popups, but I was able to use the URL for the popup itself will allow 1Password to fill the login there:

    https://consumercenter.mysynchrony.com/consumercenter/Login.do

    I hope this helps. Please let me know how it turns out! :)

  • 73Jim
    73Jim
    Community Member

    Brenty, Thanks so much. That URL works.

  • AGAlumB
    AGAlumB
    1Password Alumni

    Awesome! Thanks for confirming! I was certain that filling worked, as I was able to easily test that, but I appreciate you letting me know that there weren't any other issues logging in with a valid account. This may help others in the future as well then. Cheers! :)

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