Cannot access my Vault on my iPhone. Please help.

Community Member
edited August 2015 in iOS

All my devices are running the latest versions. I can sync on my Mac but not on my iPhone. I've reset iCloud on my iPhone to no avail. To remedy this I'm now syncing over Wi-Fi which is not ideal.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS
Sync Type: iCloud
Referrer: kb:icloud-troubleshooting, kb:diagnostics, kb:icloud-faq


  • maxzahariadismaxzahariadis
    Community Member

    I get the "Looking up iCloud information" message. It gets stuck there. I've uninstalled app, restarted device, stopped and restarted iCloud on my entire device.

  • BenBen AWS Team

    Team Member

    Hi @maxzahariadis,

    I'm sorry for the trouble. This is a known issue at the moment. You can find the latest status here.



This discussion has been closed.