iPad Air continually requests master password ...

speedmaster
speedmaster
Community Member
in iOS

Just installed 1P on my wife's iPad Air (the latest iOS), which of course doesn't have TouchID.

Every time we try to use it, 1P prompts for the master password. I've toggle the locks settings various times, 30 minutes, 1 hour, etc. I've made sure it isn't supposed to lock immediately via the first toggle on the security pane. Even if I quickly switch away to Safari 4 5 seconds and attempt to use the 1P extension, we're prompted for the master password.

Any ideas?

Thanks in advance,
Chris

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:iPad Air continually requests master password ...

Comments

  • Ben
    Ben

    Hi @speedmaster,

    Currently 1Password will only store the Master Password in the iOS keychain if you have either Touch ID (if the device supports it, which it sounds like yours does not) or a PIN code (if Touch ID is not available) enabled within 1Password. This is necessary for 1Password to operate in the way that you desire.

    Thanks!

    Ben

  • speedmaster
    speedmaster
    Community Member

    Thanks!!!

  • Ben
    Ben

    You are very welcome! If there is anything else we can do, please don't hesitate to contact us.

    Ben

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