I erased my 1 password app accident how to restore my old app back

Robertrom
Robertrom
Community Member
in Android

Need help to restore my old 1 password app I erased

Comments

  • saad
    saad

    Sorry to hear you deleted your 1Password app accidentally. :( I'll try my best to help you recover your data! Did you configure sync with 1Password before? Are you using 1Password on any other devices right now?

  • Robertrom
    Robertrom
    Community Member

    Not sure if I sync, not using on other devices.need help to recover my passwords in this app.

  • saad
    saad

    I'm really sorry to hear about your lost master password. :( From a security standpoint, it is very important that we do not record your master password anywhere. As such, I am sorry to say I have no way to simply reset it for you. But there are few things we can look into to make sure we didn't miss anything:

    Does your master password have characters or symbols outside of US-ASCII character set? Characters such as ö, é and à. Did you change your keyboard on Android recently?

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