IOS 8.4 and 1Password

starkeef
starkeef
Community Member
in iOS

I have 1Password installed and enabled on my iPhone 6 but cannot get it to automatically fill in passwords like it does on my Mac. It shows in the row under my share sheet but every time I try to move it up to the top row, with my Messages, Mail, Viber, etc., it refuses to move. Not sure if I'm not understanding how it works or it's not working right.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:ios/quick-start, ug:ios/extension, kb:ios-extension-not-visible, ug:ios/enable-extension, kb-search:icon won't move to top row on iPhone when trying to enable

Comments

  • starkeef
    starkeef
    Community Member
    edited September 2015

    I have 1Password installed and enabled on my iPhone 6 but cannot get it to automatically fill in passwords like it does on my Mac. It shows in the row under my share sheet but every time I try to move it up to the top row, with my Messages, Mail, Viber, etc., it refuses to move. Not sure if I'm not understanding how it works or it's not working right.

    1Password Version: Not Provided
    Extension Version: 4.3.1
    OS Version: Not Provided
    Sync Type: Not Provided
    Referrer: ug:ios/quick-start, ug:ios/extension, kb:ios-extension-not-visible, ug:ios/enable-extension, kb-search:icon won't move to top row on iPhone when trying to enable

  • starkeef
    starkeef
    Community Member
    edited September 2015

    I have 1Password installed and enabled on my iPhone 6 but cannot get it to automatically fill in passwords like it does on my Mac. It shows in the row under my share sheet but every time I try to move it up to the top row, with my Messages, Mail, Viber, etc., it refuses to move. Not sure if I'm not understanding how it works or it's not working right.

    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: Not Provided
    Sync Type: Not Provided
    Referrer: ug:ios/quick-start, ug:ios/extension, kb:ios-extension-not-visible, ug:ios/enable-extension, kb-search:icon won't move to top row on iPhone when trying to enable

  • starkeef
    starkeef
    Community Member

    I have 1Password installed and enabled on my iPhone 6 but cannot get it to automatically fill in passwords like it does on my Mac. It shows in the row under my share sheet but every time I try to move it up to the top row, with my Messages, Mail, Viber, etc., it refuses to move. Not sure if I'm not understanding how it works or it's not working right.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @starkeef,

    I'm sorry you're having trouble with the 1Password extension on iOS! I think I can help clear up some confusion:

    It shows in the row under my share sheet but every time I try to move it up to the top row, with my Messages, Mail, Viber, etc., it refuses to move.

    You won't be able to move it up to the top row, it stays in the bottom row. Those rows simply represent different kinds of iOS extensions. The top row is for Share extensions and the bottom row is for Action extensions. You can move extensions left or right, but not up or down. This is just the way extensions work in iOS 8.

    I have 1Password installed and enabled on my iPhone 6 but cannot get it to automatically fill in passwords like it does on my Mac.

    It sounds like you have the 1Password extension enabled if you're seeing it in the bottom row of the share sheet. When you're on a website with a login form, open the share sheet and tap the 1Password extension, unlock it with your master password (if prompted), then choose your Login item. Please check out our user guide for more info on how to use the extension: Fill items in Safari

    Does that help? Please let us know if you're still having trouble with the extension, thanks!

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