I created an additional vault on my Iphone but I'm unable to view or sync it with the desktop app

rexchirot
rexchirot
Community Member

My non-primary vault created on my Iphone does not appear in the desktop application. Please help


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • rexchirot
    rexchirot
    Community Member

    My non-primary vault created on my Iphone does not appear in the desktop application. Please help


    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: Not Provided
    Sync Type: Not Provided

  • Hi @rexchirot,

    It's a bit hard to say at the moment as we're a little light on details. Could you supply the following please.

    1. What version of 1Password are you running? Can you report for both iOS and your desktop please.
    2. How do you sync, is it Dropbox, iCloud or Folder/Wi-Fi Sync?

    That will give us a place to start and then hopefully get everything sorted :smile:

    Out of curiosity, did you know that vault sync settings are per vault? Is it possible you're syncing your primary vault already and assumed it was a single setting for all?

  • Hi @rexchirot,

    I've merged the two threads given they're on the same topic. This way we don't ask the same thing of you in multiple places and everybody can see what has been asked and what you have answered :smile:

This discussion has been closed.