Accidentally upgraded my iPhone 4S to iOS 8.4.1 today. 1password stopped working. Help?

MaryS

1password is shaded out and says "waiting" on my iPhone. I downloaded the latest version of 1password from iTunes only to find it only works with iOS9. Where can I get a version of 1password that will work with my current iPhone 4s and iOS 8.4.1?a

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:iphone ios8

Ben

Hi @MaryS,

Distribution of 1Password for iOS (actually -- all iOS apps) is handled by Apple through the App Store. They do not have a specific spot to download older versions of apps, and in fact that normally isn't possible. The only way we're aware of where they will allow for a download of an older version of the app is:
A) you already own the app
B ) your device will not run the current version

In that case the App Store should automagically figure that out and offer you the appropriate version at:
https://itunes.apple.com/us/app/1password-password-manager/id568903335?mt=8&uo=4&at=10l4Hf&pt=11798&ct=site

In the case of the "waiting" message, if all other updates have finished and that is still appearing, your phone likely needs a reboot.

Thanks!

Ben

MaryS

Agreed with all that you write, Ben. That's how I understood it too.

Now, the Agilebits site has a place where I supposedly can get the version of 1password for iOS8, but the link just takes me to iTunes. I thought maybe Agilebits could help me out getting me the right version.

I HAVE rebooted, but will do so again, just in case :) Thanks!

Ben

Now, the Agilebits site has a place where I supposedly can get the version of 1password for iOS8, but the link just takes me to iTunes. I thought maybe Agilebits could help me out getting me the right version.

Unfortunately not. :( We simply haven't updated the download page to indicate that the latest version of 1Password for iOS is iOS 9 only.

I HAVE rebooted, but will do so again, just in case :) Thanks!

Please let us know how it turns out!

Ben

MaryS

Rebooting didn't help.

MaryS

That's unfortunate. It appears is no way for me to use 1password on my current iPhone 4s. It will not support iOS9. Surely there is another option than to get an updated phone. I'm disappointed. Thanks for trying, Ben.

Ben

Hi @MaryS,

iOS 9 has the same system requirements as iOS 8 -- and for me actually consumes less disk space. If your device will run iOS 8 it should run iOS 9.

Thanks! :)

Ben

MaryS

Thanks Ben.

Ben

You're very welcome. If there is anything else we can do, please don't hesitate to contact us.