1Password hangs on Startup-screen (iOS9 / 1PW 6)

BWman
BWman
Community Member
in iOS

Hi,

1PW hangs on startup on my iPhone ( iOS9 / 1PW 6 ), I don't even get asked to enter my master password.

As a long time user of 1P on all of my devices, I'm really disappointed, that AgileBits delivered such a bad experience.

And the forum shows, that I'm not the only one?

Regards

  • Andreas Schwarz -

1Password Version: 6.0
Extension Version: Not Provided
OS Version: iOS 9
Sync Type: iCloud

Comments

  • BWman
    BWman
    Community Member

    Hi,

    more than 24 hours later, there is no response from AgileBits !?

    Come on: What for do you think, I have your program on my phone?

    Regards

    • Andreas -
  • maccolla
    maccolla
    Community Member

    Having the same issue. Tried re-installing and that hangs too.

  • fernandes_glen
    fernandes_glen
    Community Member

    Yep me too, the app hangs totally. Then it behaves weird - at times it will ask me the password and at times the fingerprint - it was so good before the upgrade. Perfect in fact.

  • MikeT
    MikeT

    Hi guys,

    We do apologize for the delay. Because of the large volume, it is taking us more than usual to reply to everyone.

    First, please reboot your iOS devices if you haven't done that yet, we've seen a lot of iOS glitches with the iOS 9 update that has been resolved by a simple reboot.

    If you have iPhones, please plug in the power to your iPhone and try again with 1Password, that might help if you have iCloud sync running.

This discussion has been closed.