Problem when editing notes field [Confirmed, will investigate for a fix soon]

elliot

I am experiencing an issue when I try to edit the "notes field" associated with a login. As soon as I position the cursor in the field the page shoots to the bottom, and the notes field is then completely out of view. Therefore I cannot see what I am typing. I have an iPhone 5S with ios 9 and the latest version of 1Password (6.0). Thanks in advance for your help with this annoying bug.

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1Password Version: 6.0
_Extension Version: Not Provided
OS Version: ios 9
Sync Type: iCloud

smpza

I've been experiencing this issue as well. Also on a 5S.

elliot

Hi smpza. Sorry to hear you have the same issue, but at the same time it's good to know I'm not alone. Hopefully someone from Agilebits support will respond. It seems to me that they don't offer e-mail support anymore?

smpza

I hope so. It appears we're not alone, as there's another thread with users reporting the same issue. Hopefully this is resolved soon.

LauraR

@elliot- Thanks for reporting this. It works fine on a 6 Plus but I can see the problem on a 4S. I will report it to our developers.

ref: OPI-3027

elliot

Thanks LauraR.!!!!

MikeT

On behalf of Laura, you're welcome.

We are seeing some issues with the note field not resizing itself properly on various devices, so it is not just isolated to smaller iPhone models. Hopefully, it will be a quick fix for us.

Kurock

Any updates on this issue? I'm on an iPhone 4S and can not longer enter any new information. Great tool and I've been using it for a while but getting hard to look past this second major interface break.

Ben

Hi @Kurock,

Nothing new; still hope to be able to resolve this in an update in the near future. Thanks!

Ben

fr@nk

Any news on a schedule of solving this bug.
I have the problem on Iphone 5s.

Ben

We have a fix in beta and if all goes well it should be included in the next update. Thanks!