1Password not loading on iPad 2 with ios 9. Cannot delete 1Password on the ipad to reinstall.

hseobush
hseobush
Community Member
in iOS

1Password not loading on iPad 2 with ios 9. Cannot delete 1Password on the ipad to reinstall. The appstore downloads your version 6 but cannot seem to install.

1Password Version: 6
Extension Version: Not Provided
OS Version: ios 9
Sync Type: dropbox
Referrer: forum-search:1Password not loading on iPad 2 with ios 9. Cannot delete 1Password on the ipad to reinstall. Help!

Comments

  • hseobush
    hseobush
    Community Member

    It has been fixed. When 1Password refused to delete from the iPad, simply restarting it cleared 1Password. Then went to the App Store and re-downloaded 1Password, installed and everything works.

  • LauraR
    LauraR

    @hseobush - thanks for letting us know that you were able to resolve this issue.

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