My 4 digit PIN won't work [Fixed by reinstalling the 1Password app]

prime
prime
Community Member
edited September 2015 in iOS

So on my iPad Air, I have a 4 digit PIN and it won't work. I put it in and it keeps telling me it's incorrect. For fun I even set my PIN to 1234 and it says it's incorrect.

1Password Version: 6.0
Extension Version: Not Provided
OS Version: 9.0
Sync Type: Dropbox

Comments

  • prime
    prime
    Community Member

    I fixed it. I deleted the app and reinstalled it, all is right with the world lol.

  • MikeT
    MikeT

    Hi @prime,

    Thanks for the update, I'm glad you got it working.

    We've heard of the same thing with the master password and/or Touch ID, you had to reinstall the app to fix it. We haven't seen this on our side yet, we would like to reproduce it to report it to Apple but so far, it seems to be limited to a few folks.

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