Restoring pro features

Skaarer
Skaarer
Community Member
in iOS

HI! I am having problems Getting my iPhone recognize that I had previously indeed paid for the gold membership. What I think the problem is that I changed Apple ID names awhile so I might have bought it on my last account. Luckily both emails have my full name so it's pretty obvious that I am not trying to jerk your chain. Any help??

Comments

  • Ben
    Ben

    Hi @Skaarer,

    Sorry for the difficulty, but Apple does not allow purchases to be transferred from one Apple ID to another. You'd either need to install 1Password using the Apple ID you originally purchased on, or re-purchase on the new Apple ID.

    I wish there were more we could do, but unfortunately we don't run the App Store. If there is anything else we help with, please don't hesitate to contact us.

    Ben

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