Setup on iOS: Blank Dropbox Screen, 2 Devices (pilot error?)

raindog308
raindog308
Community Member

I setup 1Password on my Mac, syncing to Dropbox.

On two different iOS 9 devices, I did the following:

  1. Installed app
  2. Ran and selected "Sync existing vault"
  3. Select "Sync with Dropbox"
  4. When Dropbox app started and asked, I said Allow
  5. On the "Sync with Dropbox" screen I selected my name (the DB account I'd just approved linking)
  6. On the COOSE A VAULT... screen my vault was listed so I tapped it

And...there is no #7. I get blank screen (screen shot) and the only option is "Cancel" which of course means it's not setup. I've tried it multiple times and waited several minutes for that screen to update but it never does.

The devices do find my vault...pilot error, or...?

I did try deleting the app, rebooting my devices (iPhone/iPad), reinstalling the app, and trying again, and got the exact same result.

I have two-factor authentication turned on for DB but that really shouldn't matter and would happen in step 4 I assume.


1Password Version: can't get far enough to see :-)
Extension Version: n/a
OS Version: iOS 9
Sync Type: Dropbox

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