Syncing not completing

arnabdas
arnabdas
Community Member
edited September 2015 in iOS

The syncing icon keeps moving and the process doesn't complete. I've tried this with mobile data as well. It's been happening today. Since the syncing process doesn't complete, the iPad version of one password isn't updated with the latest passwords.

I'm running one password version 6.0 and iOS 9 on iPhone 5s

Please help.

Comments

  • Winnie
    Winnie
    1Password Alumni

    Hi @arnabdas

    Sorry for the troubles you are running into with syncing. Can you tell me how you are syncing your data? Are you using iCloud, Dropbox or Wifi sync?

  • arnabdas
    arnabdas
    Community Member

    I'm using iCloud on all my devices.

  • Winnie
    Winnie
    1Password Alumni

    Thanks for letting me know @arnabdas . Could you please update 1Password? 6.0.1 has just hit the App Store and should fix this problem.

    Let me know if the update helped.

  • arnabdas
    arnabdas
    Community Member

    It certainly did! Thank you

  • Winnie
    Winnie
    1Password Alumni

    Great! Thanks for the update @arnabdas . Glad to hear everything is working again.

This discussion has been closed.