1browser /static site problem

brenda
brenda
Community Member

1 Browser loads Bank of America as static site and I only get older version of the app. Latest app B of A is installed on iPhone and iPad, as well as 1Password for iOS . I have to open the B of A app then go back to 1P to copy/paste login. How to fix?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
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Referrer: forum-search:1 Browser loads Bank of America as static app and I only get older

Comments

  • Hi @brenda,

    Bank of America has not yet added 1Password support to their app (you can see the apps that have here). As such this is working as intended. 1Password can fill your credentials into their website, but to use their app you will need to copy & paste.

    Thanks.

    Ben

  • AnthonySanna
    AnthonySanna
    Community Member

    Has the new app for BofA been added to 1Password yet? When I try to log in to BofA on my IPhone, it get screen that says "log in" but there are no fields visible for username and password. I have to launch through the regular app.

  • Hi @AnthonySanna

    As far as I'm aware Bank of America has not added the 1Password extension to their app at this point. That is what would need to happen -- we cannot add it for them.

    Thanks.

    Ben

  • AnthonySanna
    AnthonySanna
    Community Member

    I can login to their site through 1Password on my iPad but not my iPhone. Is that a BoA problem or an issue with 1Password?

  • AGAlumB
    AGAlumB
    1Password Alumni

    @AnthonySanna: Unfortunately that's their site. It isn't really optimized for mobile devices, though the iPad's screen is big enough that it isn't too bad.

    However, I didn't have any trouble logging in using 1Browser in 1Password. I just had to zoom in a lot to be able to read anything. ;)

    If you're still having trouble, the OS, 1Password, and device versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action. The more information you can give, the better. For instance, the URL you're using may be relevant. Thanks in advance! :)

This discussion has been closed.