On my ios devices, both running ios9.0, I can't get 1Password to sync using icloud.

AudreyE
AudreyE
Community Member

1Password no longer syncs using icloud. I followed the suggestions in your checklist without success.
When I try to setup syncing in 1password by selecting "Sync with iCloud", all I get is - Looking up iCloud information. That is as far as it goes. I have 3 devices - a MacBook running Yosemite, iPhone6 with ios 9, and an iPad air with ios 9. The problem is on both ios devices.


1Password Version: 6.0.1
Extension Version: Not Provided
OS Version: ios 9.0
Sync Type: Not Provided
Referrer: kb:icloud-troubleshooting, kb:icloud-troubleshooting-reset-cloud-data, kb:icloud-troubleshooting, kb-search:syn with icloud, kb:icloud-troubleshooting-reset-cloud-data

Comments

  • Winnie
    Winnie
    1Password Alumni

    Hi @AudreyE

    are you running the latest version of 1Password (6.0.1) on all iOS devices? We just released that version which should fix the problems with iCloud syncing.

  • AudreyE
    AudreyE
    Community Member

    Hi! Thanks for your help. Thought I had the latest update, but found that I didn't. Installed the new update, & everything works fine now.

  • Winnie
    Winnie
    1Password Alumni

    Awesome! Glad to hear everything works now @AudreyE !

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