1Browser does not use mobile network when enabled

Henk_Itzig_Heine
Henk_Itzig_Heine
Community Member
edited September 2015 in iOS

Upgraded to iOs 9. 1Password 6.0. iPhone 6. Mobile data is on (4G), wifi is off. When I open app, chose to log in on a website, enter screen with login data, chose website, I get the warning: cannot load page, internet connection appears to be off line. I leave the app, go to Settings, chose Mobile Network, scroll down until I see the 1Password logo, toggle Use Mobile Data For to on, go back one screen, chose Mobile Network, scroll down and 1Password automatically toggled itself back to off.
I have tried everything up to completely reinstalling the iPhone, removing and reinstalling the app, nothing seems to fix this. I cannot use the app when on mobile network (it works properly on wifi). On my other phone, with still iOs 8, the app works fine on just mobile network. Contacted Apple, no use...I have two other apps that react exactly the same (same problem). Does anyone recognize this problem?


1Password Version: 6.0
_Extension Version:
Not Provided
OS Version: 9.0
_Sync Type: wifi
_Referrer
: forum-search:PROBLEM WITH IOS 9

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @Henk_Itzig_Heine,

    I hope you don't mind, but I've changed the title of your post to be a bit more descriptive of the issue that you're seeing.

    I'm sorry that you're having trouble with 1Password - thanks for reaching out! I've checked with our developers and we have no control over that setting. You mention that you're using version 6.0 and iOS 9.0. There's an update to both 1Password and iOS available now, I'd recommend updating and seeing if the issue resolves. If not, please try restoring your iOS device from a backup. :)

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